Call Now for a Honeywell Dehumidifier Repair Professional.
We understand that many people prefer speaking directly with a professional when it comes to their home. Give us a call today to connect with one of our dehumidifier repair experts and easily schedule your service appointment.
  CALL (877) 720-1037

How Can I Fix a Dehumidifier That Runs But Doesn't Collect Water?

Dehumidifiers play a crucial role in maintaining indoor air quality by removing excess moisture from the air. However, it can be frustrating when your dehumidifier runs but ceases to collect water. Fortunately, there are several troubleshooting steps and fixes you can attempt before considering a replacement. This article provides a detailed, consumer-focused guide to help you resolve this issue.

Check the Basics

Power Supply and Settings

Before diving into more complex solutions, ensure that your dehumidifier is properly plugged in and that your power outlet is functioning. Check that the settings are correctly configured – the target humidity level should be set lower than the current room humidity.

Room Conditions

Dehumidifiers work best in environments with temperatures and humidity levels that are conducive to water extraction.

Recommended Conditions Description
Temperature Above 65°F (18°C)
Humidity Level Above 60% relative humidity

Ensure that the room conditions fall within the recommended ranges for optimal performance.

Inspect and Clean Components

Air Filter

A clogged air filter can impede airflow, affecting the dehumidifier's efficiency. Inspect and clean the filter if necessary.

  1. Turn off the dehumidifier and unplug it.
  2. Locate the air filter, usually located at the back or side.
  3. Remove the filter and clean it with warm, soapy water. Rinse and allow it to dry completely before reinserting.

Coils

Dirty evaporator and condenser coils can prevent the dehumidifier from extracting moisture effectively.

  • Clean the Coils:
    • Unplug the unit and remove the outer cover to access the coils.
    • Use a soft brush or cloth to gently remove dust and debris.

Troubleshoot Common Problems

Humidity Sensor Issues

If the dehumidifier's humidity sensor is faulty, the unit might perform inaccurately. Ensure the sensor isn't damaged or blocked by dirt. If necessary, consult a professional for a possible replacement.

Drainage System

Examine the drainage system to ensure it's not blocked or damaged.

  1. Check the Hose (if connected): Detach and clean any obstructions.
  2. Inspect the Bucket: Ensure it is properly seated and not full; some models may stop collecting water if the bucket is misaligned.

Compressor Checks

The compressor is essential for dehumidification. If you suspect an issue, listen for unusual noises, which might indicate a compressor problem. In such cases, professional assistance may be required for repair or replacement.

Advanced Troubleshooting

Refrigerant Level

A dehumidifier with low refrigerant often struggles to collect water. This is due to the lack of coolant needed for moisture condensation. Consult an HVAC technician to check refrigerant levels, as handling refrigerant requires special care and certification.

Sealed System

If you're still facing issues after trying all the above steps, the problem might lie within the sealed system. This scenario needs professional assessment, as it could involve complex repairs or component replacements.

Maintenance Tips

Regular maintenance can prolong your dehumidifier's lifespan and prevent future issues.

  • Perform periodic cleaning: Keep filters, coils, and the exterior clean.
  • Monitor Performance: Check performance regularly during high-humidity seasons.
  • Store Properly: Store the unit properly when not in use to avoid moisture damage.

By following these steps, your dehumidifier should return to peak functionality, ensuring a comfortable and healthy living space. When in doubt, seek professional help to avoid further damage to your device.